BPO Frauds in India

Indiaforensic Consultancy Services (ICS) published a white paper on what exactly is missing in the call centers. Read more about the call center frauds in India. There are some interesting responses after the survey conducted on the sting operations of Channel 4.

Read White Paper : The White Paper which gave a new direction to the persistent frauds in the BPO organisations all across the country

Pune BPO-Scam

Pune BPO scam was claimed to be the first scam in India. In April 2005, five employees of MsourcE in Pune were arrested for allegedly pulling off a fraud worth nearly $425,000 from the Citibank accounts of four New York-based account holders.

Gurgaon BPO Scam

In June 2005, the tabloid Sun , in a sting operation, purchased the bank account details of 1,000 Britons for about 5.50 dollars each from Karan Bahree an employee of Gurgaon-based BPO company Infinity E-Search

Bangalore BPO Scam

In June 2006, Nadeem Kashmiri sold the customer credit card information to a group of scamsters who used the information to siphon off nearly £233,000 or roughly Rs. 1.8 crore from bank accounts of UK-based customers.

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